aware of the
information that is collected from the user(s) through the website www.watcho.com/in
("Website") and related
Site(s), mobile applications ("App(s)") and other online features. The Site(s)/ App(s) are offered
by Dish Infra
Service Private Limited and its subsidiaries or affiliated companies (collectively, "Dish Infra" or
"we" , "us" and "our").
This Policy explains the practices regarding the use and disclosure of certain information, including your
personal information and by entering the Website you are consenting to the terms of this Policy and to our
continued use of such collected information. By submitting your personal information to us, you shall be treated
as having given your unconditional permission to us for processing your personal data as more particularly set
out in this Policy.
1. What Information do we collect?
Information relating to:
Your name, user name, age, gender, email address, postal address or postal code, Bank Account details (in
selected cases), payment method(s), mobile/telephone number and other ancillary information you provide while
creating an account on our Sites or App(s) and/or while signing-up to receive communications or materials from
us, and/or otherwise submitting a form to us.
Transaction and payment information you choose to provide when purchasing a subscription/membership or service
from us, whether on our Sites or Apps or elsewhere.
Survey Answers, Reviews, Ratings and other types of Feedback Provided, Account Settings or otherwise
information provided to us through our service or elsewhere.
IP Address, Domain name aggregated to measure the number of visits, average time spent on the site, pages
viewed, etc. any configuration or other information which is used to identify the type of device being used,
device information (such as OS type or browser type), cookie IDs, referring / exit pages and URLs, interaction
information (such as clickstream data), crash data and other similar technical data.
Your searched terms, interactions and views on ads and/or content and/or any other content or information that
you submit, or upload on the Website/Apps/or any other platform of Watcho.
Your geographical location based on which we can improve our services.
2. How do we use the Information
We may use the information to:
Provide you with services, and personalize your experience by setting up account and charging you for our paid
To process and respond to varied requests, improve our operations and communicate with visitors about our as
well as third party’s offers, products, services and businesses.
Respond to your questions and concerns.
Communicate with you about your account or transactions, and provide you with service-related communications,
such as information about new features and policy updates.
Operate, maintain, analyze, develop, update, upgrade and improve our Sites/App(s).
Send you news, updates, promotions, product information and other marketing communications.
3. Who we share information with?
We may share the information you provide with other third party (ies) we have engaged to provide services for us
or otherwise. We do not sell or lease our user’s information in any manner whatsoever.
We may disclose information about you to our subsidiaries, our employees, and individuals who are our
independent contractors that need to know the information in order to help us provide our Services or to
process the information on our behalf.
We may disclose information about you in response to a statutory notice, court order, or any other governmental
request as the case may be.
We may share the information you provide with other third party (ies) we have engaged to provide services for
us or otherwise. These third party (ies) are contractually bound under a separate arrangement to use personal
information we share with them only to perform the services we have engaged them to provide like payment
providers that process your transaction information, fraud prevention services to analyze fraudulent payment
transactions, postal and email delivery services, customer chat and email support services, registrars,
4. How Secure is your Information?
We maintain strict physical, electronic, and administrative safeguards to protect your information from
unauthorized or inappropriate access.
We restrict access to information about you to those Dish Infra employees who need to know the information to
respond to your inquiry or request. Employees who misuse personal information are subject to disciplinary
We may conduct internal checks from time to time to ensure that your information is secure in all respect to
the best of our potential.
5. What are Cookies and what do they do?
A cookie is a tiny element of data sent from a website and stored on user’s computer/device by the web browser
which such user is using.
preferences for our Services.
please Contact our IT Team through Contact Us Section.
6. What Choices you have as a User?
You can choose not to provide:
The other account information,
Profile information other than name and e-mail address,
Transaction and billing information.
(Note: If you do not provide the above-mentioned information, you won’t be able to access/use all features of
Receiving promotional messages and e-mails.
Set Your Browser to Reject Cookies
if you choose this setting, you may not be able to access certain features of our
websites as it may not
function appropriately without the help of cookies.)
7. Legal Age to access the website?
You must be a major as per the law of the land in order to subscribe to our services. Individual who is a minor
may use services and watch content on the website under category of U or U/A, but they may do so only with the
discretion, supervision, approval and guidance of a parent or legal guardian.
8. How to have access to your Information?
You may review, edit and update the Information that you provide to us through this Website using “My Account”
section provided on the Website.
9. How to Reach Us?
10. Changes to this Policy
Please check this Policy regularly to inform yourself of any addition/deletion/modification/amendment of any
nature whatsoever. Any site that you may connect to from here is not covered by this Policy.
Last Updated: November 15, 2018